A confirmed order is a collector waiting. Dispatching the work promptly and properly is both a professional courtesy and a practical step toward your payment. Here is how to do it well.
Dispatch promptly. Once your order is confirmed, the collector is expecting their work. Aim to prepare and send the piece without unnecessary delay. A prompt dispatch reflects well on you, keeps the collector’s experience warm, and moves the whole transaction forward — including, in time, your payment.
Pack it as the guide describes. The packing guide in this category is not optional reading. A work that arrives damaged because of poor packing is a problem for everyone, most of all you. Pack the piece to survive its journey.
Send it the way the listing said. Dispatch the work consistently with the shipping arrangement set on its listing — the option the collector saw and agreed to when they acquired it. If circumstances mean something needs to change, talk to the collector first; do not simply alter the arrangement on your own.
Use tracking wherever you can. A trackable shipment is better for everyone. It lets the collector see the work approaching, it gives you reassurance, and it provides a clear record of the journey. Where tracking is available for the route, use it.
Keep your dashboard and the collector updated. Mark the work as dispatched and share any tracking information through the platform, so the collector’s account reflects what is happening. A collector who can see their work travelling is a calm, happy collector.
Remember what dispatch leads to. Dispatch begins the journey; delivery completes it. Your payment is released after the work is delivered and the order is confirmed. The sooner and better you dispatch, the sooner that whole sequence can reach its end.
Dispatch is the moment your work leaves your hands for good. Send it off with the same care you made it with.